Why Can’t I See Who Viewed My Instagram Story?

We live in a social media era where everyone likes to show off things online, and share stuffs with friends and followers on various social media platforms.

Instagram has been a top choice for these activities. People are constantly uploading their stories and anyone who follows tends to see each of the posts as they come.

Its importance in our society today can’ be overemphasized as almost every business enterprise, celebrity and regular person use the Instagram platform to keep their engagements with their followers.

Why Can’t I See Who Viewed My Instagram Story

Can you imagine?

This is to tell you how important the application is in driving value.

Of recent, there have been some minor complaints about not being able to see who has viewed the latest stories being posted.

This has gotten people worried and made them try to figure out how they can find a way to resolve such errors that keeps happening.

Trust me, this can be very frustrating to see this happen to you at a time you want your followers to see what you got up on your stories.

Instagram is a place for fun and entertainment, and putting up stuff that people aren’t seeing isn’t worth it right? But it is just so fortunate how you can’t see those who viewed your story.

Don’t worry, a solution has been provided on how to go about it here.

In this article, you shall be finding out why you can’t see who viewed your Instagram stoty and how to see who just viewed your story on Instagram.

See Also: Why Can’t I Post on My Instagram Story?


Why Can’t I See Who Viewed My Instagram Story?

There are various reasons why you can’t see who viewed your Instagram story. Below are are the reasons why you can’t see Instagram Story view counts.

  • Instagram glitch.
  • Poor internet connection.
  • Using an old version of Instagram app.
  • Your account might be under suspension.


How to Fix Instagram Story Views Not Showing

Some technical issues might be associated with these errors on your application, ranging from bugs to settings errors.

But let’s see how to fix such issues anytime you find yourself in such situated.

  • Restart your phone
  • Log out of Instagram and log back in
  • Update Instagram
  • Uninstall and re-install Instagram
  • Check if Instagram is down
  • Contact the Instagram support team

So, let’s deep dive into how to fix the major concern “can’t see who viewed my Instagram story” and how to fix it.


Restart Your Phone

When you open your Instagram application on your phone, and you notice you can’t view your stories – first start by restarting your phone.

This is very simple technical know-how in fixing troubleshooting issues. It is most likely to work when you try it out.

Try to launch your Instagram app after restarting your phone and see if it’s working perfectly.


Log out of Instagram and Log Back in

If you are experiencing difficulty in seeing your stories on Instagram, it could be an issue from bugs causing your application to malfunction. There is a way to fix this by simply;

  • Log out of your Instagram account by going to your profile and clicking on the menu icon in the top right corner.
  • Tap on the settings button.
  • Scroll down and select log out.
  • After logging out, log back to see if you see your views.


Update Your Instagram App

One other way to fix your view errors on Instagram story is by updating your Instagram application. This is how to get it done.

  • Go to the google play store and the IOS app if you are using the apple iPhone and search for Instagram.
  • Search if there is any update available.
  • Install it and launch Instagram again if you have done that before the errors started showing.

If by any chance you find it difficult to upgrade your Instagram account, try out the web version. Just make sure you are always using the latest version of your applications.

See Also: How to Turn off Read Receipts on Instagram


Uninstall and Re-install Instagram

The best time to use this method is when your application isn’t working at all.

You can uninstall or delete your Instagram application completely. Make sure your device has no virus attack after deleting your Instagram application.

Re-install your Instagram account and check if you can view your stories. This is most likely work after completing the necessary processes.


Check if Instagram is Down

Things happen when it comes to applications used over mobile devices and the internet at large. At some point, Facebook went down due to some major technical issues.

The same thing could happen anytime – so if you find your views on Instagram not showing, it could be that Instagram is down.

But if this happens anyway, there is going to be a major announcement to keep the public informed.

You also use tools like isitdownrightnow and downdetector to check if Instagram is down.


Contact the Instagram Support Team

If you have tried everything and it fails, you can contact the Instagram support team to report the issue you are experiencing.

Mostly, in less than 24 hours, it should be fixed and you’ll be back to see your views. Sometimes, some questions would be asked to fix your account properly and get it working.

Most times when problems like this arise with an application, it is safest to always contact the support team before proceeding to use any means you might think of.

The support team would be able to give you the best advice on how to fix a problem with accumulating more damage to your device.

Because not everyone is smart enough to fix an application problem. So speaking with a member of the support team is by far the safest thing to do in order not to make a mistake.


Why can’t I See Who Viewed My Story on Instagram

I have compiled frequently asked questions on why can’t I see who viewed my story on Instagram:


Why can’t I see who viewed my Instagram story?

There are a couple of reasons why you can’t see who viewed your Instagram story. They include:

  • Instagram glitch.
  • Poor internet connection.
  • Using an old version of Instagram app.
  • Your account might be under suspension.


Why can’t I see everyone who viewed my Instagram story

If you why can’t see who watched your Instagram story, it could be due to an unhealthy connection, Instagram glitch, suspended account or outdated Instagram app.




We all love attention in various ways. It is something nobody can deny as a human being.

It is a pretty thing when everyone sees us and what we are up to. Social media has impacted us in so many ways.

Even though a lot of people have something to say about it, it is a means of satisfaction for most people as long as it gives giving them a sense of belonging. This is part of what every human want.

Finally, you have been able to see some major reasons why you can’t view your Instagram stories and the possible solutions to fixing them.

The solutions in this article on why can’t I see everyone who viewed my story on Instagram are to be used to fix the errors in your Instagram stories.

Hopefully, this works for you in setting your Instagram stories back to normal.


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Harrison Acha